Back home
Help

Support

We answer questions about requests, proposals, contracts, invoices and e-signature. Write to us and an operator will reply during working hours.

Contact us

Telegram is the fastest route. Describe the problem in one message and an operator will join the chat.

Telegram

@Inbiz_support

Direct chat with an INBIZ support operator.

Message us on Telegram

Call during working hours.

Working hours

Mon–Fri, 09:00–18:00 (UTC+5). Messages sent outside those hours are picked up the next working day.

Typical response time is within one working day.

Before you write

Some questions resolve inside the app:

  • E-signature login fails — check that E-IMZO is running and the certificate has not expired.
  • Your request is not visible to others — make sure it is published, not saved as a draft.
  • A contract will not sign — both parties sign in turn; check the status on the contract page.
  • An invoice was rejected — the reason is recorded in the document history.

What to include

This lets us resolve it from your first message:

  • What you were doing and what you expected to see.
  • When it happened (date and rough time).
  • The request, contract or invoice number, if there is one.
  • A screenshot of the error.

Version details

Include these when reporting a bug in the interface.

inbiz
v2.42.1
Commit
227e237a
Built
2026-09-22T14:57:28Z

Legal

Platform terms of use and how your data is processed: